Terms of service

Last Updated: September 16, 2026

Welcome to Nathanielrugs.

These Terms of Service govern your use of our website, products, and services. By accessing our website, placing an order, or using our services, you agree to these Terms of Service.

Nathanielrugs is operated by NATHANIEL WEBER ET INC.

If you do not agree with these Terms, please do not use our website or services.

1. About Our Store

Brand: Nathanielrugs
Operated by: NATHANIEL WEBER ET INC
Business Address: 120 S Washington St, Evans City, PA 16033, United States
Customer Service Email: service@nathanielrugs.com

We currently serve customers in the United States and ship to the 48 contiguous United States.

2. Eligibility

By using our website or placing an order, you confirm that you are legally permitted to enter into a binding agreement in your jurisdiction.

If you are under the age of majority in your state, you should use our website only with the involvement of a parent or legal guardian.

3. Product Information

We make reasonable efforts to provide accurate product information, including:

Product names
Descriptions
Materials
Dimensions
Colors
Patterns
Product images
Prices
Available variants

Minor differences may occur due to screen settings, lighting conditions, manufacturing variations, or measurement methods.

Customers should review the product description and specifications before placing an order.

We do not intentionally misrepresent product features or characteristics.

4. Product Availability

All products are subject to availability.

In rare cases, an item may become unavailable after an order has been placed.

If we are unable to fulfill an item, we will contact you and provide an appropriate resolution, which may include cancellation and a refund for the unavailable item.

5. Pricing

All prices are displayed in U.S. dollars (USD) unless otherwise stated.

Prices may change from time to time, but price changes will not affect orders that have already been successfully placed and confirmed.

The price shown during checkout at the time of purchase will apply to your order.

Any applicable shipping charges and taxes will be shown before you complete your purchase.

6. Orders

Submitting an order does not automatically guarantee acceptance.

We may review or cancel an order when reasonably necessary, including situations involving:

Incorrect pricing caused by a technical error
Suspected fraud or unauthorized payment
Invalid or incomplete payment information
Products that are unavailable
Shipping addresses outside our supported delivery area
Orders that cannot reasonably be fulfilled

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

7. Payment

Customers must provide accurate and current billing and payment information.

Payments are processed through the payment methods made available during checkout.

We do not require customers to make payment outside the payment options presented through our official checkout process.

Payment information may be processed by Shopify and/or authorized third-party payment providers.

Nathanielrugs does not intentionally store complete payment card numbers or card security codes on its own systems.

8. Shipping and Delivery

We currently ship to the 48 contiguous United States through third-party logistics and delivery partners.

Our standard shipping terms are:

Processing Time: 1–3 business days
Estimated Delivery: 3–4 business days after shipment
Orders of $100 USD or more: Free shipping
Orders under $100 USD: $5 flat-rate shipping

Estimated total delivery time is generally 4–7 business days.

Delivery times are estimates and may be affected by carrier operations, weather, holidays, high shipping volumes, or other circumstances outside our reasonable control.

For complete details, please review our Shipping Policy.

9. Shipping Information Provided by Customers

Customers are responsible for providing complete and accurate shipping information when placing an order.

Please review your:

Name
Street address
Apartment or unit number
City
State
ZIP code

If you notice an error after placing an order, please contact us as soon as possible at:

service@nathanielrugs.com

We will make reasonable efforts to assist before the order has been shipped, but address changes may not be possible once an order has entered fulfillment or has been transferred to a carrier.

10. Returns and Refunds

Returns and refunds are handled according to our current Return & Refund Policy.

Our current return policy generally allows eligible return requests within 30 days of receiving the order, subject to the conditions stated in the Return & Refund Policy.

Eligible returned products should generally be:

Unused
In original condition
Free from stains, damage, or signs of use
Returned with applicable original packaging and components

Approved refunds are issued to the original payment method after the returned item has been received and inspected.

Please review our full Return & Refund Policy before placing an order.

11. Damaged, Defective, or Incorrect Products

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at:

service@nathanielrugs.com

Please provide:

Your order number
A description of the issue
Clear photos when applicable

We will review the information and provide an appropriate resolution, which may include a replacement, refund, or other reasonable solution.

12. Order Changes and Cancellations

If you need to modify or cancel an order, please contact us as soon as possible.

We will make reasonable efforts to assist before the order has been processed or shipped.

Once an order has entered fulfillment or has been transferred to a carrier, cancellation or modification may no longer be possible.

If the order has already shipped, an eligible return may be requested according to our Return & Refund Policy.

13. Promotions and Discounts

We may occasionally offer promotional codes, discounts, or special offers.

Promotions may be subject to conditions such as:

Start and end dates
Minimum order values
Eligible products
Usage limits
Product exclusions

Applicable terms will be disclosed with the promotion.

Promotional offers cannot be exchanged for cash unless required by law.

14. Acceptable Use

You may not use our website or services for unlawful, fraudulent, harmful, or abusive purposes.

You may not:

Attempt to gain unauthorized access to our website or systems
Introduce malware, viruses, or malicious code
Interfere with the normal operation of the website
Use false information to place fraudulent orders
Misuse website content in violation of applicable law
Engage in activity that harms other customers or the operation of the store

We may restrict access when reasonably necessary to protect our website, customers, or business from fraud, abuse, or security threats.

15. Intellectual Property

Unless otherwise stated, content associated with Nathanielrugs, including original website text, graphics, branding elements, and page content, may be protected by applicable intellectual property laws.

You may use our website for personal, non-commercial shopping purposes.

You may not reproduce, distribute, modify, sell, or commercially exploit protected content without authorization, except where permitted by law.

16. Third-Party Services

Our website may use third-party services for:

Website hosting
Payment processing
Order fulfillment
Shipping
Analytics
Customer communication

These third-party services may operate under their own terms and privacy policies.

Nathanielrugs is not responsible for the independent practices of third-party services that we do not control.

However, we remain responsible for providing customers with accurate information about orders placed directly through our store.

17. External Links

Our website may contain links to third-party websites.

These links may be provided for convenience or additional information.

We do not control third-party websites and are not responsible for their independent content, security, availability, or business practices.

Customers should review the applicable policies of third-party websites before providing personal information or completing transactions with them.

18. Website Availability

We aim to keep our website available and functioning properly.

However, temporary interruptions may occur because of:

Maintenance
Technical problems
System updates
Network issues
Circumstances outside our reasonable control

We may update or modify website functionality when reasonably necessary.

19. Accuracy of Website Information

We make reasonable efforts to keep website information accurate and current.

If we discover an error involving product information, pricing, availability, shipping terms, or other content, we may correct the information.

If an error materially affects an order that has already been placed, we will contact the customer when appropriate and provide a reasonable resolution.

20. Disclaimer

To the extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption or technical errors.

Nothing in this section is intended to exclude warranties or consumer protections that cannot legally be excluded.

21. Limitation of Liability

To the extent permitted by applicable law, NATHANIEL WEBER ET INC will not be responsible for indirect or consequential losses caused solely by circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms is intended to reduce statutory consumer rights.

22. Customer Responsibility

Customers are responsible for:

Providing accurate order information
Reviewing product specifications before purchase
Providing a valid delivery address
Following applicable product care instructions
Using products in a reasonable and appropriate manner

This does not limit any rights customers may have under applicable consumer protection laws.

23. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, shared, and protected when customers interact with our website and services.

We encourage customers to review the Privacy Policy before placing an order.

24. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in:

Our services
Website functionality
Business operations
Applicable laws or regulations
Store policies

The current version will be published on this page with the updated revision date.

Updates will apply prospectively unless otherwise required by law.

25. Governing Law

These Terms are governed by applicable laws of the United States and, where applicable, the laws relevant to NATHANIEL WEBER ET INC, without limiting any consumer rights that may apply based on the customer's place of residence.

26. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.